A few weeks ago, I had a good idea to help me focus better.
In the meantime, I was feeling good and I wanted to focus on the task at hand, which was to check the status of my bank account.
I had a quick look around and saw that the bank was closed for the day and my credit card balance was being transferred.
I decided to look for an app to find the status.
I searched for ‘lunar calendar’, but couldn’t find anything.
Then I tried ‘lungo’, but the app wasn’t there either.
So I looked at the Google Play Store.
I thought, this is not good.
I need to check my credit and debit card balance manually.
But then I noticed a Google app called ‘lounge’.
I checked the options, and decided that this would be a good app for me to use.
After searching, I found ‘lunch time’, ‘dinner time’, and ‘snack time’.
The apps listed in the search results weren’t available on the Play Store either.
But then I checked again.
This time I found a listing of ‘snacking’ and ‘lawnmower’, which I had to purchase.
It was a great idea to buy an app for my needs, but it was not as easy as I thought it would be.
I was confused.
I didn’t have any information about this app.
I didn’t know how to access the bank’s status or the credit card details.
I had no idea what the app was supposed to do.
I needed help!
I was in a hurry to buy lunch, so I took out the $25 I had saved from my salary and checked my account balance.
But when I saw that my bank was still closed for lunch, I realised that I had forgotten to buy some snacks.
I decided to check and see what was going on.
I asked for help from my bank.
I went to the account management portal.
I clicked on ‘loyalty’, which asked me to enter the details of the bank account and to enter a code for my bank to access.
I entered my bank details, the code, and clicked ‘create new account’.
I was able to log in to my bank’s account.
The app then showed me the status, my account was open, and I could choose the ‘lover’ and/or ‘friend’ option to keep a record of my progress.
I was then able to buy food and drinks.
The ‘loom’ app was still there, but I couldn’t access it yet.
The process was a bit tricky.
I needed to enter my bank and account details, enter a password, and enter a PIN code.
The app also asked me if I would like to receive a confirmation email to confirm my purchase.
I checked ‘yes’ and entered the code.
I then logged in and got an email.
I received the message ‘Thank you for using the Luna Calendar app.’
I thought that the app had worked.
But I wasn’t sure if it had worked for me.
The status on my account had not changed.
The credit card statement had not been updated.
And my bank had not yet transferred the money from my account to the bank accounts of my friends and family.
I still hadn’t been paid for my lunch.
I contacted the bank.
They assured me that I would receive my money and the balance would be transferred in a few days.
I called their support line, and they told me that the account was closed and they could not help me.
I called again, and again, the number rang.
This was the same person who had helped me when I had trouble opening my bank accounts.
He had a very polite and courteous response.
I could see that he was confident in his answer, and his tone was clear.
He told me to call back and explain what had happened and then to contact them again.
I said, ‘Hello, this account is closed.
I don’t have anything to do with this account.
I just wanted to check if the account had been closed and I am in no way involved in the bank or its operations.
If the account has been closed, it is because I have made an error or I forgot something.
If I am not involved, then please please please let me know.’
I hung up and called again.
The support line was still not answering.
I left a message.
I have been waiting over 10 minutes for this call to come through.
I tried the ‘Call Me Back’ button and the call went through.
I asked them to explain how this app worked.
I told them that I am a student and I have a school account.
The student has a phone number and it is in his name, so they can call him.
They said that the user can contact the user and have the user call the user back.
This is how this was supposed on the Google app.
But I was confused because I don´t have an email